Imagine a scenario. You are walking along the street and you see a couple with a small child. A man comes up to the family and begins verbally abusing them. You do nothing. The man then becomes physically aggressive, slaps and punches the husband and father and knocks him to the ground. You do nothing. […]
Author: Shahid Bolsen
#DumpDigi to stand with the Rohingya
The #WeAreAllRohingnyaNow Campaign has begun calling upon Malaysian customers of Digi to switch their service provider to any of the local companies in protest against Digi’s parent company Telenor over their stubborn silence on the Rohingya genocide in Myanmar, where Telenor is heavily invested. The campaign has been reaching out to the Norwegian telecom company […]
The Only Winning Business Strategy for Telenor Digi
Telenor’s company in Malaysia, Digi, has just released their report for the second financial quarter of 2017. Despite the expected spin the company attempts with the results, the numbers are grim. Revenues are down, net profit is down, share price is down, and shareholder dividends are the lowest they have ever been. Digi, and Telenor, […]
Market Morality: Telenor’s Silence Alienating Consumers
For Norwegian translation see below. Telenor, I am sure Digi is a good service, consumers in Malaysia could probably benefit from it; but you have to appeal to this market through the issues that matter to the consumers, and you have to adopt the values they share; otherwise it doesn’t matter how great your service […]
Telenor’s Failing Strategy of Silence
#telenor @Sigve_telenor Embrace the values and concerns of consumers and they will embrace you. Ignore them and they will leave you pic.twitter.com/ivDdIAuzUo — Shahid King Bolsen (@ShahidKBolsen) April 28, 2017 The #WeAreAllRohingyaNow Campaign has been reaching out to Norwegian telecom company Telenor for several weeks now, encouraging them to stand with companies like Unilever against […]
Telenor’s PR Quagmire
The #WeAreAllRohingyaNow Campaign has been reaching out to Norwegian telecom company Telenor for several weeks. Their Twitter and Facebook hashtags are now dominated by messages from human rights activists calling upon them to take a public stand to support the Rohingya, and no tweets on the #telenor hashtag experience interaction more than these. At one […]
In Pursuit of Long-term Victory
In the real world, most opponents in a fight are mismatched; the powerful against the powerless. Therefore, you should not engage them on their terms, but on yours. Fight them according to their weaknesses, not their strengths. And, of course, do whatever you can to gain leverage to amplify whatever strength you have. This is […]
The Usefulness of Conflict
Recently I had a conversation with a renowned expert in humanitarian relief and conflict resolution regarding ethnic cleansing in Myanmar against the Rohingya Muslims, and I expressed my concerns that the US might potentially back the fledgling militant group “The Arakan Rohingya Salvation Army” (ARSA). She disagreed, saying that the US had been very supportive […]